Terms and Conditions

All our Products made by us are subject to the following Terms and Conditions. 

 

INGREDIENTS 

All cakes, fillings and icings may contain, or come into contact with, soy, wheat, dairy, nuts or other allergens. 

It is the responsibility of the Customer to inform their guests of all allergy information and accordingly. Purely Sinful Delights will not be held liable for any allergic reaction resulting from consumption of the cake. 

 

QUOTATIONS 

All Quotations are valid for 7 days from the date of issue. 

 

ORDERS 

We prefer at least ten (10) days’ notice for all orders, as we are continually booked in advance. We will however endeavor, where availability permits, to accept short notice cakes.  

Any Products ordered from a picture or photo of a product produced by any other cake maker, can only be reproduced by us as our interpretation of that product and will NOT be an exact reproduction of the product in the picture or photo. 

  

DEPOSITS 

 For custom orders, 10 days or more before pickup date, a non-refundable deposit of 50% is required to hold your date. Balance is due 4 days before pickup to avoid cancelation.  Orders placed less than 10 days require payment in full. ALL CUSTOM ORDERS ARE CONFIRMED WITH PAYMENT 

 

PICKUP 

The Customer is liable for any damage, accident, or mishap that may occur once the cake is released from the care and custody of Purely Sinful Delights. Purely Sinful Delights is not liable for any damage that may occur thereafter. 

 

DELIVERY 

We offer delivery to certain destinations. Delivery is charged at our discretion. 

Delivery will be carried out in a safe and appropriate manner. Once delivered to the customer and change of hands has been completed with the product in appropriate condition, it is then up to the customer to store and care for the cake as per our instructions. If anything is to happen to the cake after this exchange, we are not liable for any damages. 

A delivery date and time will be agreed by both parties, and if the customer is not at location at this time and date, and we are not able to contact the customer, the product will be transported back with our premises, and it will be the customer’s responsibility to collect the product. 

 

POSTPONEMENT 

If for any reason the event is required to be postponed, please contact me immediately. The new date proposed will be subject to availability. 

 

CANCELLATIONS/REFUNDS 

If cancellation of the order is required, and you have paid your full balance, the refund policy is as follows: 

If the cancellation is up to 7 days in advance of your event date, you will receive a refund,  

If the cancellation is less than seven (7) days prior to your event, you will receive a refund, less your initial deposit and the cost of any supplies already purchased for your cake.  

Refunds will be paid within 15 days of cancellation. 

 

PUBLICATION 

We reserve the right to use any image of a Product made by us for publication at a later date.